You can call or whatsapp us on our contact number 7329975345 for immediate response, or you can mail us on info@innovetree.com for any queries.

Once the quote is submitted, our customer representative will contact you within 24hrs on your phone number/email ID and provide you the Final Price including the applicable taxes and shipping charges. Our customer care representative will help you with instructions for the payment process.

1. In case of bulk orders, please submit bulk order request form for the discounted prices. Our customer representative will help you with the details. 2. In case you are looking for a product which is not available in our website, please submit 'Request Product". Our customer representative will get back to you in 24hrs. 3. In case the price is not available for the product you are looking for please submit "Request Quote" in the product page or submit "Contact form" with the details including the Product Code and Description for the best possible price. Our customer representative will get back to you in 24hrs.

Though every attempt is made to ship orders as quickly as possible, it depends on the availability of product. In case of urgent requirement please contact us. 1. If the product is instock they generally take 24 business hours to process before shipping and estimated delivery date will be provided else estimated shipping date will be provided once you have submitted the quote and reviewed by our team.

You can check the status of your order by clicking "Track Order"

You can check the status of your order by clicking "Track Order" below.

Products will be packed carefully to avoid any kind of damage during transport.

Please send us an email or call us and request for returns. 1. Applicable only if products are damaged or wrong item delivered. 2. Returnable up to 30 days after delivery. 3. Returns are subject to a restock fee. 4. Product(s) must be in new, fit to be offered-for-sale condition. Safety seals cannot be opened or broken. 5. All items to be packed in original packs/cases/boxes and products tags/stickers to be intact. 6. Innovetree customer care person will assist you further for any return services. 7. For more info contact us through email.

Once we receive the original item, we will do quality check within 2 days and initiate refund in the form of credit note. - The credit note can be used for future orders with Innovetree.